Jitbit Helpdesk10.7 - App Store
You'll be able to see results in few seconds.
Publisher Description
Access your Jitbit Helpdesk from anywhere with the official iOS app. Stay on top of
customer support tickets, respond quickly, and keep your team in sync.
KEY FEATURES
Full Ticket Management
. View, filter, and search tickets by status, category, assignee, and date
. Create new tickets with custom fields
. Change status, priority, assignee, and due dates
. Post replies visible to everyone or techs only
Real-Time Updates
. Instant push notifications for new tickets and replies
. Live ticket updates without refreshing
. Never miss an urgent customer request
Security First
. Optional PIN or Face ID/Touch ID app lock
. Secure HTTPS connections required
. Your data stays protected
Productivity Tools
. Canned responses and comment templates
. Knowledge base article integration
. AI-powered reply assistance
. Attach images and files to tickets
Native iOS Experience
. Clean, native iOS design
. Dark and light themes
. iPad support with split-view layout
. Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active
Jitbit Helpdesk account.
Keywords (100 chars, comma-separated):
helpdesk,tickets,support,customer service,ticketing,IT,help desk,service
desk,ITSM,tech support
Version History Bug fixes and updates 10.7 Sep 15 Improvements and bug fixes 10.6 Jun 6 Bug fixes and updates 10.5.1 Apr 13 iOS 26 polish and bug fixes 10.5 Mar 4 Tiny bug fixes 10.4.1 Jan 23 Edit ticket subjects and descriptions directly in the app
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Dynamic Type and VoiceOver/TalkBack accessibility support
Redesigned UI with modern card-based layout
Performance improvements and bug fixes 10.4.0 Jan 21 "Open in" dialog for all files besides images 10.3.2 12/11/2025 UI fixes 10.3.1 11/18/2025 Bug fixes and new features 10.3.0 10/28/2025 Bug fixes 10.2.4 08/14/2025 Fixed ticket links not opening in the app 10.2.3 07/25/2025 * Added search
* Ability to take a picture with camera and attach it
* Fixed some issues with filters
* Better performance when rendering HTML tickets
* Ability to copy email address on long tap 10.2.2 07/15/2025 Hotfixes 10.2.1 06/24/2025 More hot fixes 10.2 06/20/2025 Hotfixes for the previous version 10.1 06/18/2025 A completely rewritten app that utilises native technologies 10.0 06/13/2025 Fixed more bugs 4.11.2 06/04/2024 Login bug fix 4.11.1 06/04/2024 Bug fixes and improvements 4.11 05/29/2024 * Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings 4.10 01/17/2024 Bug and design fixes 4.9 09/09/2023 Bug fixes 4.8.2 08/02/2023 Bug fixes 4.8.1 08/01/2023 Bug fixes 4.8 07/12/2023 * Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes 4.6 07/03/2023
About Jitbit Helpdesk
The company that develops Jitbit Helpdesk is Jitbit LP. The latest version released by its developer is 10.7.
To install Jitbit Helpdesk on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-13 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Jitbit Helpdesk as malware if the download link is broken.
How to install Jitbit Helpdesk on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Jitbit Helpdesk is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Jitbit Helpdesk is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 10.7
posted on 2026-10-13
Version History Bug fixes and updates 10.7 Sep 15 Improvements and bug fixes 10.6 Jun 6 Bug fixes and updates 10.5.1 Apr 13 iOS 26 polish and bug fixes 10.5 Mar 4 Tiny bug fixes 10.4.1 Jan 23 Edit ticket subjects and descriptions directly in the app
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Dynamic Type and VoiceOver/TalkBack accessibility support
Redesigned UI with modern card-based layout
Performance improvements and bug fixes 10.4.0 Jan 21 "Open in" dialog for all files besides images 10.3.2 12/11/2025 UI fixes 10.3.1 11/18/2025 Bug fixes and new features 10.3.0 10/28/2025 Bug fixes 10.2.4 08/14/2025 Fixed ticket links not opening in the app 10.2.3 07/25/2025 * Added search
* Ability to take a picture with camera and attach it
* Fixed some issues with filters
* Better performance when rendering HTML tickets
* Ability to copy email address on long tap 10.2.2 07/15/2025 Hotfixes 10.2.1 06/24/2025 More hot fixes 10.2 06/20/2025 Hotfixes for the previous version 10.1 06/18/2025 A completely rewritten app that utilises native technologies 10.0 06/13/2025 Fixed more bugs 4.11.2 06/04/2024 Login bug fix 4.11.1 06/04/2024 Bug fixes and improvements 4.11 05/29/2024 * Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings 4.10 01/17/2024 Bug and design fixes 4.9 09/09/2023 Bug fixes 4.8.2 08/02/2023 Bug fixes 4.8.1 08/01/2023 Bug fixes 4.8 07/12/2023 * Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes 4.6 07/03/2023
version 10.7
posted on 2026-09-18
Version History Bug fixes and updates 10.7 2d ago Improvements and bug fixes 10.6 Jun 6 Bug fixes and updates 10.5.1 Apr 13 iOS 26 polish and bug fixes 10.5 Mar 4 Tiny bug fixes 10.4.1 Jan 23 Edit ticket subjects and descriptions directly in the app
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Dynamic Type and VoiceOver/TalkBack accessibility support
Redesigned UI with modern card-based layout
Performance improvements and bug fixes 10.4.0 Jan 21 "Open in" dialog for all files besides images 10.3.2 12/11/2025 UI fixes 10.3.1 11/18/2025 Bug fixes and new features 10.3.0 10/28/2025 Bug fixes 10.2.4 08/14/2025 Fixed ticket links not opening in the app 10.2.3 07/25/2025 * Added search
* Ability to take a picture with camera and attach it
* Fixed some issues with filters
* Better performance when rendering HTML tickets
* Ability to copy email address on long tap 10.2.2 07/15/2025 Hotfixes 10.2.1 06/24/2025 More hot fixes 10.2 06/20/2025 Hotfixes for the previous version 10.1 06/18/2025 A completely rewritten app that utilises native technologies 10.0 06/13/2025 Fixed more bugs 4.11.2 06/04/2024 Login bug fix 4.11.1 06/04/2024 Bug fixes and improvements 4.11 05/29/2024 * Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings 4.10 01/17/2024 Bug and design fixes 4.9 09/09/2023 Bug fixes 4.8.2 08/02/2023 Bug fixes 4.8.1 08/01/2023 Bug fixes 4.8 07/12/2023 * Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes 4.6 07/03/2023
version 10.6
posted on 2026-09-11
Version History Improvements and bug fixes 10.6 Jun 6 Bug fixes and updates 10.5.1 Apr 13 iOS 26 polish and bug fixes 10.5 Mar 4 Tiny bug fixes 10.4.1 Jan 23 Edit ticket subjects and descriptions directly in the app
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Dynamic Type and VoiceOver/TalkBack accessibility support
Redesigned UI with modern card-based layout
Performance improvements and bug fixes 10.4.0 Jan 21 "Open in" dialog for all files besides images 10.3.2 12/11/2025 UI fixes 10.3.1 11/18/2025 Bug fixes and new features 10.3.0 10/28/2025 Bug fixes 10.2.4 08/14/2025 Fixed ticket links not opening in the app 10.2.3 07/25/2025 * Added search
* Ability to take a picture with camera and attach it
* Fixed some issues with filters
* Better performance when rendering HTML tickets
* Ability to copy email address on long tap 10.2.2 07/15/2025 Hotfixes 10.2.1 06/24/2025 More hot fixes 10.2 06/20/2025 Hotfixes for the previous version 10.1 06/18/2025 A completely rewritten app that utilises native technologies 10.0 06/13/2025 Fixed more bugs 4.11.2 06/04/2024 Login bug fix 4.11.1 06/04/2024 Bug fixes and improvements 4.11 05/29/2024 * Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings 4.10 01/17/2024 Bug and design fixes 4.9 09/09/2023 Bug fixes 4.8.2 08/02/2023 Bug fixes 4.8.1 08/01/2023 Bug fixes 4.8 07/12/2023 * Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes 4.6 07/03/2023 * Fixed editing text custom field in the ticket details
* Fixed editing selection combo custom fields in the ticket details and when creating a new ticket 4.5.1 03/16/2023
version 10.5.1
posted on 2026-06-03
Version History Bug fixes and updates 10.5.1 Apr 13 iOS 26 polish and bug fixes 10.5 Mar 4 Tiny bug fixes 10.4.1 Jan 23 Edit ticket subjects and descriptions directly in the app
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Dynamic Type and VoiceOver/TalkBack accessibility support
Redesigned UI with modern card-based layout
Performance improvements and bug fixes 10.4.0 Jan 21 "Open in" dialog for all files besides images 10.3.2 12/11/2025 UI fixes 10.3.1 11/18/2025 Bug fixes and new features 10.3.0 10/28/2025 Bug fixes 10.2.4 08/14/2025 Fixed ticket links not opening in the app 10.2.3 07/25/2025 * Added search
* Ability to take a picture with camera and attach it
* Fixed some issues with filters
* Better performance when rendering HTML tickets
* Ability to copy email address on long tap 10.2.2 07/15/2025 Hotfixes 10.2.1 06/24/2025 More hot fixes 10.2 06/20/2025 Hotfixes for the previous version 10.1 06/18/2025 A completely rewritten app that utilises native technologies 10.0 06/13/2025 Fixed more bugs 4.11.2 06/04/2024 Login bug fix 4.11.1 06/04/2024 Bug fixes and improvements 4.11 05/29/2024 * Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings 4.10 01/17/2024 Bug and design fixes 4.9 09/09/2023 Bug fixes 4.8.2 08/02/2023 Bug fixes 4.8.1 08/01/2023 Bug fixes 4.8 07/12/2023 * Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes 4.6 07/03/2023 * Fixed editing text custom field in the ticket details
* Fixed editing selection combo custom fields in the ticket details and when creating a new ticket 4.5.1 03/16/2023 * Ability to submit tickets on behalf for technicians by
* Fixed custom fields on the new ticket and ticket details pages
* Made relative dates shorter
* A lot of ticket filter fixes
* Fixed canned response search
* KB articles are now inserted with an HTML link
* Fixed keyboard overlapping content everywhere 4.5 03/02/2023
version 10.5
posted on 2026-03-04
iOS 26 polish and bug fixes
version 10.4.1
posted on 2026-01-23
Tiny bug fixes
version 10.2.4
posted on 2025-08-14
Aug 14, 2025
Version 10.2.4
Bug fixes
version 10.2.3
posted on 2025-07-25
Jul 25, 2025
Version 10.2.3
Fixed ticket links not opening in the app
version 4.11.2
posted on 2024-06-04
Jun 4, 2024
Version 4.11.2
Fixed more bugs
version 4.11
posted on 2024-05-29
May 29, 2024
Version 4.11
Bug fixes and improvements
Disclaimer
Official App Store Link
We do not host Jitbit Helpdesk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Jitbit Helpdesk is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
